Hello, hi, I've got an Toshiba's external DH and i can't open it. Get a hammer and start smaking that hard drive to open it up. Just kidding hard drives dont need drivers.if you can't open it or it doesnt show up in windows while plugged in the hard drive might be broken.you can try taking the hard drive out of the case and plugging it into your pc internally.if it still doesnt show up. Maintaining updated External Hard Drive software prevents crashes and maximizes hardware and system performance. Using outdated or corrupt External Hard Drive drivers can cause system errors, crashes, and cause your computer or hardware to fail. Furthermore, installing the wrong External Hard Drive drivers can make these problems even worse.
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Managing contracts and warranties for your business
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HP Customer Support
Let HP find my products
HP can identify most HP products and recommend possible solutions.
This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.
Data gathered:
Operating system
Browser version
Computer vendor
Product name/number
Serial number
Connection port
Driver/device description
Computer and/or printer configuration
Hardware and software diagnostics
HP/Non-HP ink and/or HP/Non-HP Toner
Number of pages printed
Installed Software Details:
HP Support Solutions Framework - Windows Service, localhost Web server, and Software
Change preferred operating systemSelect preferred operating system
Drivers For External Hard Drive Windows 7
This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.
Data gathered:
Operating system
Browser version
Computer vendor
Product name/number
Serial number
Connection port
Driver/device description
Computer and/or printer configuration
Hardware and software diagnostics
HP/Non-HP ink and/or HP/Non-HP Toner
Number of pages printed
Installed Software Details:
HP Support Solutions Framework - Windows Service, localhost Web server, and Software
Removing Installed Software:
Remove 'HP Support Solutions Framework' through Add/Remove programs on PC
Requirements:
Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10
Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+